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Wednesday, Feb 19, 2020
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CS-Cart Multi-Vendor and Multi-Vendor Plus: An Honest Review

Back in May, we published a review on CS-Cart, and our readers loved it. So, we thought we’d do a similar post reviewing CS-Cart Multi-Vendor and Multi-Vendor Plus.

We’re going to discuss the good, the bad, and the ugly- so you can make an unbiased decision on whether CS-Cart Multi-Vendor is the right choice for you and your business.

Let’s dive in!

CS-Cart Multi-Vendor Review: What’s CS-Cart Multi-Vendor?

If you’re already familiar with CS-Cart, you’ll be pleased to hear Multi-Vendor gives you access to all the same features in addition to their vibrant marketplace.

If you haven’t heard of CS-Cart before, they’re a self-hosted e-commerce platform. With over 13 years of experience to their name, they’re now home to over 35,000 online stores and marketplaces across the globe.

You can create a virtual marketplace. Then, inside of that, singular vendors can sell their goods on a united storefront. If you’re struggling to envision this, think eBay and Etsy- they’re both very similar setups.

Check out the screenshot below to get a better idea of what we’re talking about:

 

Vendors can sell virtually anything, so it doesn’t matter what you’re trying to market- there’s a good multi-vendor will complement your industry.

CS-Cart Multi-Vendor Review: What Makes CS-Cart Multi-Vendor Different from the Rest?

CS-Cart multi-vendor showcases over 500 handy features for both vendors and marketplace owners.

Let’s discuss some of these in more detail:

Separate Vendor Panel

When a vendor joins the marketplace, they’ll get an independent backend. Here they can conveniently access:

  • Their catalog (where they’re able to create, edit, and delete product categories, filters, and features)
  • Shipping information (under the ‘administration tab’ vendors can list their different shipping methods, manage locations, currencies, etc.)
  • Orders,
  • Payments,
  • Promotions,
  • Sales reports (under the ‘vendor’s tab,’ hit accounting to monitor transactions and balance withdrawals.)
  • Call requests

All the settings and information vendors need are easily accessible and kept in one user-friendly place.

Have more than one manager?

Not a problem.

Under the ‘customer’s tab,’ you can add administrative vendors and permit them a higher degree of access to your backend panel (that’s if you want to).

You’re allowed numerous administrators and can moderate what each of them can access. Fortunately, the actions of your administrators won’t disrupt one another (otherwise, it would pose a logistical nightmare!)

Better Communication

Customers may contact vendors directly by using the in-built messaging system displayed on individual product pages.

This is amazing for boosting sales and building trust with potential customers. If a buyer has a question before hitting the checkout, vendors can clarify their queries.

People love excellent customer service; it’s a surefire way of enhancing user experience.

However, you’ll need to set this feature up (don’t assume it’s already running). You can define which pages customers can contact vendors, as well as whose notified when a new message comes through.

Publish Your Terms and Conditions

Vendors can craft and publish their terms and conditions.

Once live, it becomes mandatory for customers to click a checkbox confirming they agree to your terms and conditions before purchasing.

In the unfortunate event, a customer files a dispute; you can refer them to the initial terms and conditions they agreed to. It’s always best to cover yourself as much as possible (it’ll save you a headache later down the line).

Informational Pages for Vendors

Vendors can craft valuable content for their micro-stores, in the form of:

  • Pages,
  • Polls,
  • Forms,
  • Links,

This is ideal if you’re running a special offer, posting a video tutorial or want to build a relationship with your following.

Posting content is pretty simple- head over to the ‘website’ tab and select ‘pages.’ Then, click the plus button and select the kind of content you want to create.

Fill out the necessary fields and publish. To add to the storefront head over to the layout editor and create the ‘pages block.’ You can modify and save the changes to suit the aesthetic of your store.

Vendor Specific Categories

If you’re a marketplace owner, you can offer your vendors subscription plans. These usually include the product categories available for the vendor to use.

You can either utilize CS-Cart’s pre-populated vendor plans or create one from scratch.

The beauty of having vendor-specific categories is that you’re able to increase the price of their subscription if vendors want access to additional product categories.

Other Benefits

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