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Software, apps and online services, explained

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The Online Service

Software, apps and online services, explained

  • Software
  • Privacy & Security
  • Online Services
  • About
  • Contact
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By Online Service GuidesPrivacy & Security

How to Spot a Scam, and What to Do If You’ve Been Scammed

Warning signs of scam calls, texts and emails in Australia, and what to do if you’ve been caught: your bank, IDCARE, ReportCyber and Scamwatch.

A laptop showing charts on a sofa
By Online Service GuidesSoftware

Why Software Updates Matter, and How to Stay on Top of Them

Updates fix security holes as well as bugs. How to turn on automatic updates and what to do when a device stops getting them, based on ACSC advice.

Hands holding a smartphone
By Online Service GuidesSoftware

Downloading Apps Safely: What to Check Before You Install

How to tell a trustworthy app from a risky one: official app stores, developer details, reviews, permissions, and keeping apps updated and tidy.

A padlock on a laptop keyboard with light trails
By Online Service GuidesSoftware

Password Managers: How They Work and How to Get Started

A password manager stores a unique passphrase for every account behind one strong master passphrase. How they work, what to look for and how to switch.

A combination padlock resting on a keyboard
By Online Service GuidesPrivacy & Security

Passphrases Explained: Stronger Than Passwords, Easier to Remember

Why a passphrase of four or more random words beats a short complex password, how to make a good one and why each account needs its own.

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About this site

Plain-English help with software, online accounts and staying secure, written for people in Australia.

We don’t sell software or security products.

Latest guides

  • How to Spot a Scam, and What to Do If You’ve Been Scammed
  • Why Software Updates Matter, and How to Stay on Top of Them
  • Downloading Apps Safely: What to Check Before You Install
  • Password Managers: How They Work and How to Get Started
  • Passphrases Explained: Stronger Than Passwords, Easier to Remember

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  • Online Services (3)
  • Privacy & Security (4)
  • Software (3)
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